Product FAQ
1.What screen material should I choose?
Choose based on your lighting conditions and projector type:
【Long Throw Fresnel ALR Screen】
● Best For: Living rooms with ceiling lights, Long Throw Projectors
● Features:
○ 83-94% ambient light rejection
○ High gain (1.2-2.8x) for brighter image
○ Engineered to reject light from ceiling fixtures and flanking angles[On the condition that the projector is positioned normally (tabletop) rather than inverted (ceiling-mounted)]
● Recommended Projectors: Epson, BenQ, Hisense C2 Ultra / C3 Ultra, etc.
【White Photon Screen】
● Best For: Dark rooms, bedrooms, color accuracy priority
● Features:
○ Speckle suppression rate of approximately 70%
○ Wide viewing angle (160°+)
○ Natural, realistic colors
● Recommended Projectors: Hisense C2 Ultra / C3 Ultra, etc
【Gray Photon Screen】
● Best For: Living room combined with bedroom, balanced ambient light + color
● Features:
○ Good ambient light rejection + good color
○ Enhanced contrast
○ Versatile performance
● Recommendation: Not sure what to choose? This is your safe bet!
【White Soft Screen】
● Best For: Pure dark room professional cinema, pursuit of ultimate
● Features:
○ Professional cinema-grade accuracy
○ Low gain (1.0) for most authentic colors
○ Smooth, seamless surface
● Recommended Projectors: Epson, JVC high-end models
Still Unsure? Email us your projector model and room details. We'll provide a personalized recommendation.
2.What's the difference between your compact housing and standard screens?
A：
Our compact housing design is a game-changer for US homes:
|
Screen Size |
Standard Housing |
Airuier Compact Housing |
Space Saved |
|
100 inches |
260cm (102in) |
237cm (93.3in) |
23cm (9in) |
|
120 inches |
300cm (118in) |
281cm (110.6in) |
19cm (7.5in) |
Why This Matters:
● 2.5m (98in) Wall Width: Standard screens can't fit 100" properly. Airuier screen fits perfectly.
● Ceiling-Mounted: Requires less ceiling space, easier installation
● Aesthetics: Cleaner, more integrated look
How We Did It: We optimized the motor structure and housing design without compromising stability or screen quality.
3.What's the motor warranty policy?
A：
We offer the industry's most comprehensive motor warranty:
【5-Year Motor Warranty】
● Coverage: Free motor replacement for 5 years from delivery date
● What's Included: Motor cost = $0
● Process: We ship the new motor, you replace it yourself (simple plug-and-play)
● No Extra Cost: You pay nothing
Why 5 Years? Our premium tubular motors are rated for 100,000+ cycles. We're confident they'll last.
2-Year Comprehensive Warranty: Additionally, the entire screen has a 2-year warranty covering materials and workmanship.
4.What's excluded from the warranty?
The following are not covered:
Damage from:
● Improper installation or unauthorized modifications
● Water exposure, extreme heat/humidity
● Physical abuse, intentional damage
● Normal wear and tear on non-motor components
Service Exclusions:
● Shipping damage (filed with carrier)
● Lost or stolen items
Full Terms: See our complete warranty policy PDF for details.
5.How quiet is the motor?
Our motorized screens operate at ≤42dB, which is quieter than a library environment.
Comparison:
● Airuier Screen: ≤42dB
● Standard motors: 45-55dB
Features:
● Brushless DC tubular motor
● Smooth, slow-start operation
● No jerky movements
● Sleep-friendly for late-night viewing
6.Do your screens work with smart home systems?
Yes, multiple options:
RF Remote: Included with all motorized screens. Long-range, works through walls.
Wall Switch: Optional hardwired wall switch installation[Requires separate purchase]
Projector Sync: Compatible with projectors featuring USB. Screen auto-raises/lowers when projector powers on/off.
Note: For specific smart home integration questions, contact our support team.
7.What's screen gain and why does it matter?
Screen gain measures how much brighter the screen makes the projected image.
● Low Gain (0.8-1.0): Wider viewing angles, more accurate colors. Best for dark rooms.
● Medium Gain (1.0-1.2): Balanced performance for most home use.
● High Gain (1.2-2.8): Brighter image, narrower viewing angles. Best for rooms with ambient light.
Airuier Screen Options:
● Fresnel ALR: 1.2-2.8 gain (high)
● White Photon: 0.9-1.1 gain (low/medium)
● Gray Photon: 1.0-1.2 gain (medium)
● White Soft: 1.0 gain (low)
Rule of Thumb: Brighter room = higher gain needed. Darker room = lower gain preferred.